Nursing care services

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The home ensures that the residents receive personal nursing care provided by registered nurses, licensed practical nurses, health care attendants and rehabilitation aids. Doctors visit regularly and are available on call.

The services of a pharmacist, of a VON nurse specialized in foot care, of a nurse from the Mental Health Clinic and the services of the Extra-Mural Program for specific cases are available.

The resident is responsible for the cost of any foot care services he receives from the VON nurse.

The resident is also responsible for covering the cost of any medications that are not covered by the Prescription Drug Program.

Palliative Care

The home offers palliative care and the health care team encourages the involvement of a resident’s close relations during this stage of life.


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The Extra-Mural Program professional team offers consultation services and conducts assessments upon request. Any required follow-ups are conducted by the nursing home’s rehabilitation aids. The requests for these services are made by a nurse after a medical consultation.

Food services

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Bon Appetit
The objective of our Food Services department is to offer great tasting, pleasant and safe meals that cater to all of our residents and that remind them, as much as possible, of the meals they would have had at home. There are 3 meals and 2 snacks per day offered. The three main meals of the day are served in the dining area of each unit, which creates a warm atmosphere and also allows residents to socialize during mealtimes. This system allows us to offer our residents a more personalized service, which better meets their individual needs (preferences, texture, portion sizes, etc.). The meals served at the nursing home are based on regional dietary habits and also take into account our residents’ preferences and requests. The menus are visible in each section of the home for the residents and families.

Dietary Department

Clinical nutrition services are offered to all residents to meet their nutritional requirements. All nutritional interventions meet long-term care dietary standards and are supervised by a registered dietitian.

While following Canada’s Food Guide, the 3 week menu cycle takes into account and the preferences of the resident, food allergies and intolerances, therapeutic diet requirements and the presence of dysphagia. The menu is also modified on special holidays, during the Shediac Festival and according to the seasonal availability of food.

A nutritional evaluation is done soon after the admission and regular follow ups are done to ensure that nutritional needs are met. The dietitian works in collaboration with the doctor, the nurse and other team members and aim for optimal nutrition care. Diet changes are discussed with the resident, family members, the doctors and other employees who are involved in the care. The dietitian also works in collaboration with the food service manager in menu planning.

Recreation services

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The Recreation Services’ staff and volunteers, under the supervision of the Recreation Services Manager, organize a variety of leisure activities for all residents to maintain a good quality of life. A monthly activities program is available in the Craft Room. Family members and friends are encouraged to participate in these activities with the resident. A weekly activities program is also posted in the main entrance of the nursing home.

Pastoral care

A chaplain’s services are available to our residents whom also have access to a chapel on site to meet their spiritual needs. Mass is celebrated there once a week. Furthermore, a video camera is set up in the Shediac church and its signal is fed to the Villa Providence to allow residents access to the parish’s religious activities through their own TV or those set up in the lounges. Another video camera is set up in the home’s chapel to allow residents to watch Mass on television from their bedrooms.

Environmental support services


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The housekeeping team takes pride in the cleaning of the residence rooms, dining rooms and all the common areas of the nursing home for a clean and friendly environment.



The home provides laundry services for residents’ personal clothing, which should be machine washable. Upon admission, a resident’s clothing will be labeled by the staff; any additional outfits should be brought to the nurse for labeling. We recommend that each resident have 7-9 outfits to ensure that he is always well dressed.

Maintenance and Security

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The nursing home maintains and repairs its equipment, buildings and property to ensure that the home’s environment is both attractive and safe. The maintenance staff can also take care of some minor repairs or adjustments of equipment required by its residents. All such requests must be made to the nurse in charge of the resident’s wing.


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Residents can enjoy hairdresser or barber services in the hair salon set up for this purpose. For an appointment, please contact the hairdresser at extension 325 or get in touch with the nurse in charge of the resident’s wing.

Our nursing home wings

Accommodating a total of 190 residents, Villa Providence Shediac Inc. consists of six wings, two of which provide specialized care.

« Colombe » :
Provides care to mobile individuals affected by Alzheimer’s or other types of dementia.

« Coin des Amis » :
Provides care to individuals that are intellectually disabled or who are affected by a disruptive behavior disorder.

« Providence », Beausoleil, « Grands Cœurs » & « Promenade de Vie » :
Provide care to individuals who have lost their independence.

* The nursing home also has 2 rooms set aside for palliative care.

Meals on Wheels
Meals on Wheels

Family Info


Internal visits

September 16th, 2021

As part of the government guidelines for proof of vaccination, please note that as of Tuesday September 21, 2021, all visitors must be fully vaccinated in order to enter our nursing home. This policy serves to protect our valued residents, families and employees through this pandemic.

September 15thth, 2021

Dear families and dear friends,

We want to assure you that our priority at all times is the health of our residents and employees. We owe it to ourselves at all costs and without exception to ensure that this objective is achieved. We are all exhausted from Covid-19 but with the arrival of the variants, and the situation in our region, we still have to adjust to keep the nursing home safe.

Family visits will return by appointments only from tomorrow September 16, 2021 for a period of 2 weeks. Visits will be scheduled from Monday to Friday (except holidays) and will be from 2 pm to 3:30 pm.

Two family members can come at the same time and can alternate for the next visit. In addition, we will have to stop visits if a resident is due to be tested for Covid-19 or if a resident has tested positive for Covid-19.

To make an appointment, contact the recreation department at 532-4484 ext. 309. Please give us 2 business days to return the call, as the volume of calls is high.

During your visits, you must always respect the staff’s instructions since compliance with regulations is essential to avoid contamination of residents. If you do not follow the instructions, we may need to ask you to leave and cancel your visits.

• Wash your hands with alcohol gel as soon as you enter the home.

• We will provide you with a surgical mask to wear throughout the visit.

• You will have to answer a symptom screening questionnaire.

• You will need to keep a physical distance of 2 meters from other residents and their families.

• Respect the place assigned to you for visiting your family member, no traffic in the home will be permitted

• Respect the time of your appointment and the visiting time that will be granted to you. Please arrive 15 minutes in advance for the screening.

• Do not visit if you have symptoms of Covid-19.

• Do not visit if you have been in contact with a person who tested positive for Covid-19.

• Do not visit if you have been tested in the past 14 days

• Do not visit if you have been outside of Canada in the past 14 days

We would like to thank you in advance for your cooperation and respect of rules and of our staff. We all work together to protect your loved ones who are the most vulnerable in our community.

Thank you Villa Providence team


It is important to note that we struggled at times whether to move dad to live closer to us, the deciding factor was always that dad was “home”, he was surrounded by his culture and familiar voices. It wasn’t until last week that we knew just how much this was to be true, it was far more than just culture and familiar voices, it was the gentle caress, caring words, soft kisses and warm embraces that he was able to experience in every moment.

Joël & Nadine

The Villa Providence Fondation

The Foundation Providence Inc. is a charitable foundation dedicated to raising funds to help seniors, people with physical or mental disabilities and all other institutions whose mission is to serve the most disadvantaged in society.

Make a donation

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